Gem State Tennis Academy — Privacy Policy

Last Updated: November 2025

This Privacy Policy explains how Gem State Tennis Academy (“GSTA,” “we,” “our,” “us”) collects, uses, and protects your information when you visit our website or use our programs.

1. Information We Collect

We may collect:

Personal Information

  • Name
  • Email
  • Phone number
  • Address (optional)
  • Emergency contact
  • Parent/guardian information (for minors)

Player Information

  • Age group
  • Skill level
  • Evaluations and performance data
  • Attendance records
  • Tournament results

Technical Information

  • Browser type
  • Device information
  • IP address
  • Pages visited on our website

SMS & Communications

  • Phone number used for alerts
  • SMS opt-in/opt-out status
  • Message history related to scheduling or academy operations

We do not sell your information to third parties.

2. How We Use Your Information

We use data to:

  • Register players and manage accounts
  • Schedule lessons, evaluations, and tournaments
  • Provide SMS notifications
  • Track program progress
  • Process payments
  • Improve website functionality
  • Ensure safety and communication during weather events

3. SMS Communications

By registering, you agree to receive SMS messages related to:

  • Scheduling
  • Weather alerts
  • Evaluations
  • Program updates
  • Tournaments

Frequency: 1–5 messages per week
 Message & data rates may apply

You can stop SMS at any time by replying STOP.

4. Use of Cookies

We may use cookies for:

  • Analytics
  • Login sessions
  • Improving website experience

You can disable cookies in your browser.

5. Data Storage & Security

We store data securely using encrypted systems and industry-standard protections.
Only authorized staff may access your information.

6. Sharing Data With Third Parties

We may share limited data with:

  • Payment processors
  • Scheduling systems
  • SMS delivery providers (such as Twilio)

We never sell personal information.

7. Children’s Privacy

Parents or guardians must create accounts and provide consent for minors.
We do not knowingly collect data from children without parental approval.

8. Your Rights

You may:

  • Update your account information
  • Request your data
  • Request deletion of your account
  • Opt out of SMS at any time

Contact us if you need help managing your data.

9. Updates to Privacy Policy

We may update this policy as our services evolve.
We will post new versions on our website with a new “Last Updated” date.

10. Contact Us

For privacy questions, email:
 privacy@gemstatetennisacademy.com